Renee Salon

Policies

55233 Shelby Rd. Shelby Township, MI

248.650.3160

Policies

Cancellation Policy

As a courtesy to our guest, and technicians, please give at least 24 hours notice if canceling or rescheduling. Appointments canceled or rescheduled less than 24 hours in advance are subject to a cancellation fee of 50% of the total services scheduled.

Professionalism

Our stylists are highly trained and educated. Our staff prides themselves in quality services and ongoing Aveda education.

Reservations

Reservations are strongly recommended since our service providers’ schedules fill quickly, of course we always welcome walk-ins as availability permits.

Children

So you can fully enjoy your experience, unless children are receiving a service, or can sit in the waiting area unattended, it would be best to make other arrangements during your visit.

Gift Cards

Gift Cards are nonrefundable. We will be happy to transfer them.

Bridal Parties

Complimentary refreshments will be provided for your enjoyment during your service. 
Please arrange in advance with front desk staff.

For Your Protection

ReneeSalon is not responsible for clothing that may become damaged during your service, gowns are available.

Gratuity

Prices do not include gratuity. If you feel it is appropriate, gratuity is greatly appreciated, however, we cannot allow gratuities on credit cards. There is an ATM in the parking lot directly in front of the salon. We are sorry if this is an inconvenience.

Credit Cards

ReneeSalon accepts cash, checks and all major credit cards. Gift Certificates are available.

Product Returns

You may exchange any product, or receive a store credit for products only, within 30 days of the original purchase. Styling tools are final sale, warranty by manufacturer.

Service Guarantee

If any time you are not happy with your service provider, please feel free to try another member of our staff. We are a team and we’re happy when you’re happy.